This item is eligible for FREE kerbside delivery (to UK mainland). Our White Glove Delivery service is available as an optional upgrade at checkout.
When the piece is finished and ready to be dispatched, our delivery team will contact you directly to schedule a convenient time for delivery. Confirmation will be sent via email. Please advise the team in advance of any access issues, e.g. no parking.
Deliveries are made Monday to Saturday between 7.00am and 7.00pm in 4-hour delivery time slots.
International Orders
For deliveries outside of the UK mainland, please reach out to our Customer Service team for a quote on +44(0)330 058 1551 or email us with your order request before placing your order. Please allow a few working days for us to process your request.
Returns
We’ll happily take back most pieces within 28 days of delivery as long as they are in their original packaging (unless we took this away for you) and without any signs of use.
If you are unhappy with your order and wish to make a return, we are able to take it back free of change if you notify the delivery team before they leave your address. If your order needs to be collected at a later date we will need to charge £150 to cover the cost of collection (for UK mainland delivery returns).
Made to Order (MTO) pieces are made specifically to your exact requirements. They can be returned to us, but we do charge a restocking fee that is 25% of the original price of the piece (for UK mainland delivery returns).
For upholstered pieces that have been made with your own fabric, we are sadly unable to offer a refund.
Visit our Delivery & Returns page for more information.